Features and Opinions

Glean insights for business decisions

Business intelligence (BI) must be embedded into operational systems for a 360-degree view of customers. In an article published at information-management.com, our expert Yogesh Bhatt, discusses how pervasive analytics enables informed decision-making in the financial services industry.

The integration of transaction processing with analytical decision support systems helps:

  • Personalize customer service
  • Enhance business processes
  • Detect fraudulent transactions promptly
  • Identify and mitigate risks
  • Improve the effectiveness of marketing


Published with the permission of information-management.com


Yogesh Bhatt

Yogesh Bhatt, Principal Architect, Enterprise Solutions – Oracle practice, Infosys

Yogesh has more than 14 years of experience in data management, performance management, enterprise information architecture, analytics, and business intelligence. He helps companies across industries define the strategy and road map for information management. He can be reached at

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