Features & Opinions

How to ensure business as usual during a downturn

A downturn provides an opportunity to enhance operational efficiencies and improve business performance, according to Infosys experts, in a series of blogs, suggest approaches to operational excellence:

  • Identify and eliminate inefficiencies in the supply chain such as inventory, overproduction, rework, product proliferation, lack of real-time information, duplication or inaccuracy of data in the ERP system
  • Reduce the bullwhip effect, a change in forecasted end-customer demand that gets amplified as one moves up the supply chain. Adopt multi-tiered forecasting or collaborative forecasting techniques such as Vendor Managed Inventory (VMI), use of Point-of-Sales (POS) or consumption data by upstream channel partners and sharing of promotion information
  • Enhance operational efficiency on the shop floor by eliminating waste as much as possible. Manage rework and scrap to reduce cost and minimize interruption in work
  • Revisit operational processes to eliminate efficiencies, increase cost savings and profit margins
  • Review metrics of availability, productivity and quality to enable informed decision-making
  • Define operational excellence metrics to measure the benefits of Enterprise Resource Planning implementation

Join the discussion

Redefine your measurements to stimulate operational excellence
Do accounting and costing techniques ensure operational excellence?

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Operational excellence metrics – Implementation considerations
Companies can realize the benefits of an ERP implementation by defining the metrics for operational excellence at the outset.

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