Infosys navigating L’Oréal’s direct-to-consumer journey

Listen to Bernard Weil, Head – Business Solutions, L’Oréal, talk about how L’Oréal has started on a journey to be a Beauty Tech company. With 11% of their revenue coming from e-commerce channels - Digital transformation, AI, VR and other technologies are forming the backbone of this journey.  At the same time, data is giving L’Oréal the power to connect directly with customers, understand them even better and develop new products that resonate well with them.