The Infosys Communications, Media and Entertainment practice offers a bouquet of administration and maintenance services for telecom and media networks. We provide Install, Move, Add, and Change (IMAC) as well as break-fix support services across the network infrastructure. We manage the entire network or specific segments, based on your business need. We undertake third-party management of Internet / telephony services, and act as the single point of contact for Original Equipment Manufacturers (OEM).
Our service desk, maintenance and support engineers are trained to ensure minimal downtime. We combine automation with machine learning for quick workaround and outage management. Our emergency management solutions focus on network security as well as business continuity.