The telecommunications industry is in a transition phase. Physical networks are being replaced by digital ones. Moving beyond communications services, the sector is now providing industry-specific technology solutions. Sales, support, and delivery operations are transforming from...
a simple solo mode to a complex collaborative one. The industry is exploring business, IT, and network strategies to manage the changing business environment. Focusing on improving the customer experience, telcos are revising their IT and network architectural capabilities to support extensibility and elasticity. A key mechanism for enabling these strategies is adoption of microservices architecture (MSA). Adopting MSA architecture in telecommunications will not only be a technology transformation but also a major shift in people’s mindsets, the organizational culture, and team structures. While microservices architecture will ensure flexibility and scalability, its implementation needs to be meticulously planned and executed. Microservices development goes hand in hand with DevOpsbased delivery model to deploy business capabilities which need agility and on-demand scalability.
Since implementation of the architecture will need expensive foundational blocks such as establishment of DevOps practices, automated delivery platform, and complex infrastructure operation management, it should be continuously monitored to ensure efficient and effective implementation of the MSA strategy. A well-designed MSA monitoring strategy will be required to keep its governing body informed about any deviation from the planned path. This point of view outlines the rapidly changing telecommunications industry and how the microservices architecture strategy can help the industry respond to new challenges.