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The client is an American food processing multinational corporation. They wanted to improve the manual tracking and management of certificates to reduced unplanned security outages.

Infosys helped them to improve productivity and save efforts by automating the renewal of digital certificates.

Key Challenges

  • Manual tracking and management of SSL keys and certificates
  • Unplanned certificate-related outages causing business disruption
  • Lack of notification and alert to the certificate owners on expiry
  • Undefined processes to manage the renewal and expiration of certificates

The Solution

Standardized and advanced processes to manage certificates

Designed and implemented SaaS Keyfactor PKI tool for issuance of digital certificates

Established and implemented public trusted Certificate Authenticator (CA) called Entrust and AWS certificate cloud service to offer certificates to public facing sites

Configured automatic renewal of certificates and enabled timely notification mechanism for certificate expiry

Defined a simple process to generate certificate signing request for the application owners

Streamlined a standard process for bulk certificate renewal

Implemented Hashicorp Vault tool for certificate lifecycle management and key management for applications

Benefits

Certificate supervision made easy

Flexible and efficient tool to manage digital certificates by certificate owners

Improved reporting and notifications to ensure users have ample of time to renew certificates

Enhanced productivity and security by standardizing certificate renewal process

Reduced time from 3 weeks to 2 days for operational activities such as certificate monitoring and renewal

Automated 15000+ certificates for IIS, AWS and F5 load balancers to prevent certificate outages

Automatic certificate renewal workflow set up for 350 applications

Enhanced security of cryptographic keys

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