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​Infosys Direct to Consumer solution

Implement omni-channel capabilities and reach consumers directly

Mobility and personalization have directly altered consumer shopping habits. Manufacturers and CPG companies, especially in the beauty, packaged food products, and beverage segments are acquiring multi-channel capabilities to reach consumers directly. Infosys helps companies achieve their direct-to-consumer program goals.

Our offering

The Infosys Direct to Consumer solution is designed to ​seamlessly integrate into your existing SAP landscape, thereby reducing your total cost of ownership. It is built on the SAP Hybris-integrated architecture that ensures effective order fulfilment across a complex network of systems and processes.

Business outcomes

  • Improve customer interaction and engagement based on a comprehensive understanding of consumer behavior
  • Drive greater customer loyalty through sampling and feedback capabilities
  • Improve customer experience during purchase and delivery
  • Improve inventory control across fulfillment channels
  • Reduce total cost of ownership (TCO)
Related reading

Infosys Direct to Consumer solution

Infosys Next Generation Order Promising solution

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