Infosys simplifies Epicor’s IT operations resulting in near zero downtime and enhanced the customer experience
Founded in the early 70s, Epicor Software Corporation is a US based company that provides industry specific cloud and on-premise software for verticals such as manufacturing, distribution, retail, and services. In this video, Mark Mincin, Senior Vice President, and Chief Information Officer, Epicor says, “Epicor has grown through numerous acquisitions and one of the resultant challenges was disparate infrastructure, applications, and processes.” Epicor’s objective was to reduce this business complexity across their organization and consolidate their 28 data centers.
Epicor turned to Infosys to help them in their journey to redesign their datacenters, develop their migration strategy, and finally execute the migration plan. He further acknowledges the value delivered by Infosys in helping them standardize their processes, reduce the number of data centers, and ensure a more engaging experience for their customers.