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The proliferation of digital technologies is driving increased automation and connectedness, and providing an opportunity to enhance customer engagement. It also has a significant impact on the supply chain of hi-tech companies, further extending the reach.

A global hi-tech manufacturing major based in the USA wanted an inbuilt end-to-end infrastructure vulnerability management set-up. We helped them by providing a persona-based vulnerability management solution.

Key Challenges

  • Ineffective vulnerability management operation
  • Huge backlog of critical vulnerabilities
  • Improper management of client services spread across the globe

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Benefits

Standardize your vulnerability reporting framework

80% reduction in critical vulnerabilities in six months of steady state

Quick decision making owing to persona-based vulnerability management reporting solution

Improved responsiveness and reduced response time with clear responsibilities among operation teams

A defined approach towards vulnerability identification

Identified scope for improvement in tool configuration

Implemented Responsible, Accountable, Consulted and Informed (RACI) matrix for all the teams involved

Implemented enterprise vulnerability management lifecycle program

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