Together, we evolve and transform your business with Microsoft Dynamics and accelerate your digital transformation journey.

Our suite of services and solutions help drive superior customer engagement – from intent to purchase, optimize your business – from finance to operations and empower employees with actionable insights. We go beyond the traditional ERP and CRM to provide next-gen digital customer experience solutions on the Microsoft stack, accelerating your time to market by up to 40%.

Microsoft Dynamics

Service Offerings

Next-Generation Services for Engaged Customer Experience

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CXO Advisory Services

Consulting for blueprinting, optimization, roadmap definition

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Cloud Migration Services

Cloud readiness to realization assessment and implementation

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Transformation Services

Digital transformation enabled by the complete Microsoft stack

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Package Advisory Services

Facilitates product comparisons with use case based POCs and Show & Tell packages

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IT-as-a-Service Offering

Provides bundled software licenses, infrastructure, implementation and support services in a pay-as-you-go model

End-to-end service offerings on Microsoft Dynamics 365, CRM, AX & NAV

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Program and project management

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Implementation, customization and rollouts

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System enhancements and upgrades

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Business analytics, reports and executive dashboards

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Integration and data migration services

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Solution maintenance and support

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Organizational change management

Industry Solutions

We have built a comprehensive range of industry and horizontal solutions to digitally transform our customers’ businesses.

Dynamics Oil Field Services Solution

Covers processes across the value chain such as fracturing and cementing for oil field service companies

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Clinical Trial SupplyManagement Solution

Manages the supply chain activities in clinical trials for biotechnology firms, pharma companies and contract research organizations

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Agency RelationshipManagement Solution

Helps generate sales, grow revenue, create pipeline visibility and improve productivity through optimized business operations and built-in analytics for insurance companies and independent agents

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Service Managementfor Electricity Distributors

Helps manage customers, communication and services, while bringing in the benefits of cloud, mobile and analytics for the Utilities Sector

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InfosysDigital Telecom CRM Solution

An automation solution with a pre-integrated intelligent solution for next-gen sales service for the telecom industry

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Relation-basedSelling Solution

Helps manage customer relationships, services, portfolios, and customer segmentation delivering unmatched business benefits for financial services providers and wealth managers

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Success Stories

ENWL - End-to-end CRM to Transform Customer Care

Clariant – Standardized Sales Management for a Global Rollout

Microsoft Dynamics Cloud Ecosystem success stories

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Partnership with Microsoft

We enjoy a 360 degree relationship with Microsoft

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Rich legacy of partnership spanning over 15 years

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Infosys is amongst Microsoft’s most valued customers, strategic suppliers and significant alliance partners

Microsoft Dynamics Cloud Ecosystem COE and tailored frameworks

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Dynamics 365 experience center

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PowerApps development factory

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Listing solutions and tools on “AppSource” – the Microsoft Marketplace

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Building AI-based bots and accelerators

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Building library of cognitive services as reusable assets

What's New

In today's rapidly evolving business paradigms, Infosys is helping clients renew their core business while helping them simultaneously innovate into new businesses, leveraging both Microsoft products and Infosys solutions. Watch this video to learn more about how our clients are deriving business benefits, leveraging best practices for transformation and micro vertical solutions, while building on core solutions from the Microsoft stack along with Microsoft productivity and analytical tools.