Together, we evolve and transform your business with Microsoft Dynamics and accelerate your digital transformation journey. Our suite of services and solutions help drive superior customer engagement – from intent to purchase, optimize your business – from finance to operations and empower employees with actionable insights. We go beyond the traditional ERP and CRM to provide next-gen digital customer experience solutions on the Microsoft stack, accelerating your time to market by up to 40%.

Partnership with Microsoft

We enjoy a 360 degree relationship with Microsoft

  • Rich legacy of partnership spanning over 15 years
  • Infosys is amongst Microsoft’s most valued customers, strategic suppliers and significant alliance partners

Microsoft Dynamics Cloud Ecosystem COE and tailored frameworks

  • Dynamics 365 experience center
  • Building AI-based bots and accelerators
  • PowerApps development factory
  • Building library of cognitive services as reusable assets
  • Listing solutions and tools on “AppSource” – the Microsoft Marketplace

Case Studies

Farabi Petrochemicals partnered with Infosys to deploy a flexible, scalable solution based on Microsoft Dynamics AX, reducing total cost of ownership and helping to meet the firm’s business needs

Read More

Microsoft Dynamics Cloud Ecosystem success stories

Read More

Client Testimonials

Clariant – Standardized Sales Management for a Global Rollout

ENWL - End-to-end CRM to Transform Customer Care

Service Offerings

Next-Generation Services for Engaged Customer Experience

  • CXO Advisory Services: Consulting for blueprinting, optimization, roadmap definition
  • Cloud Migration Services: Cloud readiness to realization assessment and implementation
  • Transformation Services: Digital transformation enabled by the complete Microsoft stack
  • Package Advisory Services: Facilitates product comparisons with use case based POCs and Show & Tell packages
  • IT-as-a-Service Offering: Provides bundled software licenses, infrastructure, implementation and support services in a pay-as-you-go model

End-to-end service offerings on Microsoft Dynamics 365, CRM, AX & NAV

  • Program and project management
  • Implementation, customization and rollouts
  • System enhancements and upgrades
  • Business analytics, reports and executive dashboards
  • Integration and data migration services
  • Solution maintenance and support
  • Organizational change management

Industry Solutions

Oil Field Services Solution covers processes across the value chain such as fracturing and cementing for oil field service companies.

Brochure Video

Clinical Trial Supply Management Solution manages the supply chain activities in clinical trials for biotechnology firms, pharma companies and contract research organizations.

Brochure Video AppSource

Agency Relationship Management Solution helps generate sales, grow revenue, create pipeline visibility and improve productivity through optimized business operations and built-in analytics for insurance companies and independent agents.

Brochure Video AppSource

Service Management for Electricity Distributors helps manage customers, communication and services, while bringing in the benefits of cloud, mobile and analytics. The solution framework comprises of pre-defined use case validations, business rules, compliance management and structured processes for the Utilities Sector


Digital Telecom CRM Solution is an automation solution with a pre-integrated intelligent solution for next-gen sales service for the telecom industry. It provides unified customer experience on a customized CRM. Delivered within a relatively short implementation timeframe, the solution promises accelerated time-to-value.


Relation-based Selling Solution for the Financial Services Industry helps manage customer relationships, services, portfolios, and customer segmentation delivering unmatched business benefits for financial services providers and wealth managers.


What's New

In today's rapidly evolving business paradigms, Infosys is helping clients renew their core business while helping them simultaneously innovate into new businesses, leveraging both Microsoft products and Infosys solutions. Watch this video to learn more about how our clients are deriving business benefits, leveraging best practices for transformation and micro vertical solutions, while building on core solutions from the Microsoft stack along with Microsoft productivity and analytical tools.

Watch Video